In North America, healthcare providers must regularly maintain their medical equipment due to the presence of a stringent regulatory framework. This is because medical equipment is used multiple times a day, which makes it prone to breaking down. For example, imaging systems, including endoscopes, ultrasound systems, and X-ray systems, are used in various clinical applications, and for enhancing their life and maintaining the accuracy of the results they provide, they require constant and proper maintenance.
Maintenance and calibration services also help in preventing the various infections caused due to the usage of unmaintained and unhygienic medical devices during surgeries and other procedures. Thus, the increasing emphasis on cleanliness in healthcare facilities will take the North American ISOs medical device and equipment maintenance and calibration services market from $1,468.8 million in 2019 to $3,612.9 million by 2030, at an 8.9% CAGR. Moreover, the World Health Organization has issued a few guidelines that focus on equipment maintenance, for controlling the spread of infections.
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In North America, the demand for these services is increasing at the highest rate for patient monitoring and electromedical devices. It is majorly attributed to the high prevalence of respiratory and cardiac diseases in the region, which lead to an extensive usage of this equipment. As per the CDC, “About 659,000 people in the United States die from heart disease each year—that's 1 in every 4 deaths.” In addition, the growing aging population and surging number of intensive care units (ICU) in the region are propelling the demand for such devices.
These and all other devices used in medical settings can be manual or automated, of which automated systems generate a higher demand for regular maintenance and calibration. It is ascribed to the government’s increasing financial support for healthcare automation. In addition, the continuous technological advancements in automation solutions and surging requirement for the reproducibility and accuracy of these devices are propelling their demand. Moreover, since automated devices are more complex than manual ones, healthcare providers choose to get them serviced by experts, rather than doing it in-house.
This is also the reason that among portable, benchtop, and floor-based equipment, floor-based devices are serviced the most widely and frequently by ISOs. Floor-based systems have a larger size when compared to portable and benchtop ones and also various components that require to be regularly checked and repaired. This, in turn, means that hospitals have been approaching ISOs the most frequently among all kinds of healthcare spaces in the region. Moreover, the number of public hospitals, which are affordable for the masses, is rising in the region.
Hence, with 951 community hospitals owned by local and state governments and 207 hospitals owned by the Federal Government, the U.S. will continue to be the larger market for medical device and equipment maintenance and calibration services by ISOs in North America over this decade. According to P&S Intelligence, it will also be due to the presence of established medical device manufacturers and ISOs in the U.S. and rising technological advancements in diagnostic tests.
Therefore, the rising awareness about preventing infections by maintaining medical devices is propelling the demand for regular maintenance and calibration of medical equipment in North America, which is being increasingly met by ISOs, instead of OEMs and hospitals’ in-house staff.
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